Frequently Asked Questions(FAQ)

Is there a free trial period?

We are sorry to say no free trial period. However, depending on the package you will be paying for; you may be eligible for an extra  free month in addition to the  months you are paying for (Please note this not guaranteed).

Can I cancel at any time?

Yes, you can should you decide that Royal Couponz is not the best coupon solution for your business. However, we only ask that you give us notice of intension to cancel prior to your next billing date. Request for cancellation on due date of payment is not acceptable, it will honored but you may be panelized financially for that. 

Is there a set up fee?

Yes, the a very affordable one-time set up fee to have access to the Royal Couponz platform.

What types of payment is acceptable?

We accept all types of payments options via the major credit cards  through our Stripe payment gateway integration.

What is considered a user engagement or interaction?

A user engagement or interaction: When a user opens, claims, validates, or saves a coupon.  When a loyalty card user has received points or stamps .

  • A loyalty card user has received points or stamps = 1 user engagement or interaction.
  • A user opens , claims, and validates the coupon = 1 user engagement or interaction.
  • A user opens and claims the coupon = 1 user engagement or interaction.
What if I want more user interactions?

We have our  a la carte user interaction packages for people would want more user interaction.

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